Security is important to us.

We use bank level security to protect your data and ensure it's safe, all the time!

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Secure Encryption

Paymi is secured with 256-bit encryption to ensure your information is protected.

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Account Authentication

We use Multi-Factor and Two-Factor Authentication to prevent unauthorized access. 

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Data safeguards

Paymi does not store any credit or banking information. All credit card information is tokenized and vaulted using the same hardware and software encryption as your bank.

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Full Transparency

Paymi's here for you. If you have questions or concerns you can reach out to our friendly and dedicated support team at hello@paymi.com. We are always happy to chat with members.

Security FAQs

 

What personal information does Paymi ask me for during registration?

To personalize your Paymi experience we ask that you confirm your name, gender, date of birth and email address.

 

Why does Paymi ask me to enter my online banking username and password?

When you connect your credit and debit cards through online banking it allows Paymi to confirm when you make a purchase with our partners and give you cash back, automatically!

Paymi never receives your online banking login credentials and is not able to deposit or withdraw money from your bank account, this is why you receive your money through Interac e-Transfer.

 

What information does Paymi see from my linked account?

Paymi receives transaction-level data so that our system is able to recognize when you have made an eligible purchase so we can deliver your cash back.

 

Does Paymi receive my online banking login credentials?

No. Paymi never receives your online banking login credentials and is not able to deposit or withdraw money from your bank account, this is why you receive your money from Paymi through Interac e-Transfer.

 

Can Paymi take money out of my bank account?

No. Paymi never receives your online banking login credentials and is not able to deposit or withdraw money from your bank account, this is why you receive your money from Paymi through Interac e-Transfer.

Full FAQs

Want More Information?

Don't hesitate to contact us if you have any more questions!

Contact Us